Darryl was knowledgeable, patient, and helped us with buying a great boat. He took time to show us every feature of the new boat and was always available when we had any questions. After taking delivery, he was there to make sure we were prepared and helped us with everything including buying insurance, arranging maintenance, even finding a moorage spot when the marina was full. It was a pleasure working with Darryl and would recommend him to everyone.

In the current “hot” market, both our purchase and sale deals were made quickly and due to travel restrictions; without opportunity to physically view the boat we were buying. But Shawn arranged detailed video tours and independent, expert inspections and worked diligently on our behalf, proactively organizing and attending to every step leading up to closing, all the while providing us with a high level of confidence in the transaction.

After closing, he assumed responsibility for coordination of everything required for the boat’s import from the US. Impressively, once he took delivery on our behalf, he accelerated “after sales service ” to completely unexpected and much appreciated levels. Not only did he arrange and manage everything that needed to be done to our old boat; to get it ready to sell, but also took on the care, moorage and regular checks of the new boat. He looked after everything to make sure that the boat would be ready for us, including cleaning and detailing, various modifications, repairs and installations and even personally delivered and retrieved the boat to and from another location for servicing.

It was more than 3 months after our offer to purchase the new boat was accepted that we saw it for the very first time, at Freedom’s docks in Sydney, and and nearly 3 months after that before we finally brought it home. Throughout the whole period Shawn continued to offer considerable amounts of his time to accompany us on orientation cruises and help us learn the boat; and when we weren’t on board, no more than 2 or 3 days passed without us hearing from him.

Shawn is clearly passionate about boats and very knowledgeable, yet doesn’t hesitate to take the time to thoroughly research anything where his advice is requested, so that he can provide an informed opinion. Throughout our process he displayed complete integrity. Never once did we feel pressure to accept or make an offer. On the contrary, his reasoned advice was often “you can do better”.

We spent a lot of time with Shawn and got to know him well. He is always very responsive and we were very pleased to observe that despite being a very busy yacht broker he seemed to provide the same commitment and service to all of his clients, regardless of the price of the boat, or value of the transaction.

Shawn has earned our trust and respect. We highly recommend Shawn Dunand!

Our salesperson, Darryl Oben, has been an outstanding representative of Princess Yachts as well as Freedom Marine. He sets a standard for the industry in terms of customer service both during the sale and follow up. He truly wants to make sure you are happy with the boat you bought thought your ownership, as well as your purchase experience.  This is my third purchase from Darryl. He still continues to follow through with assisting me whenever I need help on a boat decision or situation. If you are looking for the ultimate cruising yacht supported by an experienced support person I would highly recommend this team. 

“Having just completed a sale with James Neil and Freedom I have to say it was a fantastic experience. The buyer ended up being U.S.-based and James made the whole process simple and easy. In particular, James was always responsive. Always available and answered all my questions promptly and professionally. And most importantly, made the deal happen. Congratulations and thank you to James and his colleagues at Freedom. You can feel the genuine customer service difference and great dedication to looking after their client’s interests.”

“I just wanted to drop you a quick note regarding the sale and after-sale service provided by Shawn Dunand. My wife and I are very pleased with Shawn’s dedication to ensuring our full satisfaction. I have had occasion to contact Shawn at various times, often after normal working hours and he always responds immediately. His comments have been helpful and reassuring and have made the “break in” of our new 28 Axopar relatively seamless. His after-sales follow up has been superb and I would recommend him to anyone looking for a new or used boat.”

The amount of time, skill, dedication and professional support from you and your team has been so incredible. As a 62-year-young guy, in sales myself now for 42 years, I can recognize a straight-shooting, true professional when I see one. You are that man David Campbell and I am so grateful for all you have done.

This past year, we determined to proceed with our first luxury yacht purchase. However being very inexperienced in process and unfamiliar in product, and as residents of Alberta, we believed we were facing a number of challenges in fulfilling our dream.

We were therefore most fortunate to have met Peter Priebe from Freedom Marine at the Victoria Yacht Show. Peter was extremely knowledgeable of both the choice and availability of yachts on the market for us to view and his expertise was most helpful in finding the most suitable yacht to meet our needs. In addition, Peter provided exemplary support in fully facilitating the purchase process given our location in Edmonton and ensured that any and all arrangements were considerate of our schedules and made the most efficient use of our travel time to the coast for viewings and in order to complete the sale.

We were most impressed with the all the representatives of Freedom Marine and most certainly Peter who has continued to provide excellence service and ongoing after sale support.

I have had the excellent experience in working with Freedom Marine, both in acquiring my 124’ adventure yacht ‘Dr. No’ and in selling my 122’ classic motor-sailor ‘Atlantide.’ In each case I was impressed with David Campbell’s efficiency and no-nonsense approach, together with his energy in getting the task done. Over the years I have worked with a number of bigger and better known brokerages, but I put David right up there as an equal or their better.

Just wanted to say thank you for our work in the purchase of our new boat. It was a pleasure dealing with a professional from the initial stages of looking for a boat to the final closing. I will be sure to recommend your services.

I would like to express my sincere thanks to Freedom Marine for their excellent service and effort in making my recent motor yacht purchase an enjoyable and amazing experience. Freedom acted independently in keeping with professional broker guidelines to putting together a deal which was beneficial to both the vendor and myself. Their ability to find a good fit in the interest of both parties was quite remarkable and deserves acknowledgement. I have only the highest professional respect and I highly recommend Freedom Marine for anyone looking for a yacht and exceptional service.

As an Australian, living on the opposite side of the world, meant that buying a boat in Canada would probably be difficult in terms of negotiating and dealing with the broker. In fact, the experience of purchasing ‘Pastime’ was very easy thanks to Tom. I found Tom to be great to deal with, his information accurate and most importantly for me, there was none of the usual sales hype that often goes with the sales territory.